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Wondering how to stand out in a sea of similar coaching or service-based businesses? Learn how your unique journey, exceptional service, and strategic selling points can make your business unforgettable. Rebecca Bertoldi shares simple steps to captivate your audience and outshine the competition!


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Are you wondering how to make yourself stand out among other coaching or service-based businesses? Whether your products are the same or similar to your competitors', it's crucial to bring something special to the table. Let's dive in!


Discovering Your Unique Path


One of the simplest ways to differentiate yourself is through your journey and experiences. These experiences give you unique insights into challenges your competitors may not have. The path you've taken to get where you are is filled with individual experiences that shape your approach and solutions.


Harnessing Your Individual Experiences


Think about it: every coach has reached their position by leveraging unique experiences that set them apart. They tend to attract audiences that mirror their own experiences and values. Service can be your number one differentiator. Let's explore how you can make this work to your advantage.


Create Your Unique Process


If you can create something proprietary (like your unique process, for example) it positions you to be the only place to get that product/service.


For example, I created the Customer Insight System that includes a combination of data points that allow me to find where target audiences are spending their time on the internet. Since it's my unique blend of data points, I'm the only one who has it.


The Importance of Exceptional Service


Say you're a company selling business machines. What sets you apart from others isn't just the machines themselves but the service/contracts you offer. Imagine providing unique access to your support, like a dedicated service portal or the ability to communicate via text instead of traditional phone calls. Or better yet, create a service app!


"Customers might not look forward to problems, but they can certainly look forward to solving them with you."



Creating Memorable Customer Experiences


When you install machines or provide service, make it an experience that leaves a positive impression. Aim to make your visits something that customers will look forward to, even if they're dealing with an issue. This can transform a routine service call into a remarkable experience that clients remember fondly.


Identifying Your Unique Selling Points


To truly excel, identifying and promoting your Unique Selling Points (USPs) is key. Here are some guiding questions to uncover these points:



Write down your answers and brainstorm how to effectively convey these USPs to your audience.


Strategic Promotion of Unique Selling Points


You don?t have to use all of your USPs all at once. Consider focusing on one unique aspect per marketing campaign or advertisement. This keeps your message clear and impactful. Highlighting a single strength in each campaign can create a more memorable brand impression. Plus, you?ll see which USPs get the most response.


When you identify your unique selling points, you ensure that your business stands out. It makes your competitors less relevant and allows your business to shine in its unique light.


In a world filled with business options, standing out is crucial. Embrace what sets you apart, and use it to captivate your audience and grow your business. Let your experiences, service quality, and unique approach guide you to create memorable and lasting impressions.


Your friend in marketing,

Rebecca Bertoldi


Funnel & Conversion Expert

Business Acceleration Network Contributor